Seniors 2018-03-18T17:14:53+00:00

SENIOR SERVICES.

My mom and daughter
My mom and daughter  

Professional, Confidential, Compassionate

 Senior Advisor and Advocate

Seniors and their adult children have come to rely on my ability to provide beneficial advice based on my experience and education. As an advisor, I work to create solutions in the best interest of my clients. After careful evaluation of my clients’ needs, I am able to recommend the most suitable options. This includes referrals to home-based service companies and residences to referring reputable Elder Care attorneys, estate and financial planners, accountants and insurance providers. I also act as a liaison between professionals and the client if requested. 

I analyze all aspects of a client’s situation with a keen eye to identify and resolve any fraud, abuse, or security issues (financial, physical, emotional).  I also seek out cost-saving measures by evaluating current service providers and insurance policies (health, life, LTC, homeowners, auto, excess and disability insurance plans).

Additionally, I assist with necessary paperwork for applications for benefits, medical insurance claims and track reimbursements. My ability to negotiate helps resolve issues in my client’s favor.  

As a Certified Professional Daily Money Manager® and Professional Organizer, I work with executors’ and attorneys in estate administration.  I create inventories of assets and liabilities, organize tax information for the accountant, and assist adult children as requested. 

About the Certified Senior Advisor Designation

The Society of Certified Senior Advisors (SCSA) was founded in 1997, to develop an education program based on the expertise of renowned doctors, attorneys, 

gerontologists, accountants, and financial planners. This founding group held a shared vision: that seniors would benefit from an in-depth, standardized education for the professionals who work with them. The resulting program became the basis for the Certified Senior Advisor (CSA)® designation.

Since then SCSA has continued its path to maintaining high standards of excellence in its certification program with accreditation from the American National Standards Institute (ANSI) and the National Commission for Certifying Agencies (NCCA), and by launching a rigorous research study involving professionals who work with seniors and senior issues from the academic community, industry practitioners, regulators and NGOs to ensure the CSA exam covers the practical real-world knowledge that those who work with seniors every day need, to meet the new challenges of a fast-growing, aging population.

The Certified Senior Advisor (CSA)® credential applies to professionals who are able to demonstrate their competence and knowledge of working with older adults into their professional practices. By creating a network of qualified professionals, SCSA strives to create a strong and safe environment for seniors and those working with them.

Excerpt from the International Podcast “Discover Your Talent, Do What You Love” featuring Katherine Denton (May 2017)

 Macon Professional Organizer My Friend, Katherine“My gift of organizing helped me start My Friend, Katherine in 1995. I can simplify and organize just about anything and anyone:  Homes, offices, paper, finances, emails, relocations, children, volunteers, lives! Many of my other talents I discovered while helping others. I never said, “No, I can’t do that.” Even if I had never done it before, I said, “Yes!”

Can you track my expenses using Quicken? Sure. I need to downsize my life, can you help? No problem. Can you organize our company’s entire file system? Of course I can. Can you help me refinance my house? Can you set up a new household for me? Can you attend my divorce mediation and help me strategize? Yes, yes, and yes.

Growing my skill set has enabled me to help more people in more ways. But it is my other unique talents that have kept me in business for over 20 years. One of my greatest gifts is putting others at ease. I feel like an agent of calm in the chaotic situations I often find myself in. 

Strangers gravitate towards me. They share their stories, problems, and tell me about their pain.  People sense I have immense empathy and open up to me. This helps in affecting change because they can be real and honest with me about their situation. I can’t tell you how many times I have heard, “I’ve never told anyone this before…”

Another talent I have is helping people discover the root of the issue. The clutter, the chaos, feeling stuck or paralyzed are all symptoms of something much deeper. Oftentimes, while working through the process we discover a negative belief or emotion that is the real culprit behind the chaos.

Crisis situations are what really excite me at this point in my career. Organizing someone’s closet can be life changing for a client, but what I thrive on now is making deep impacts on people’s lives. When someone is going through a challenging situation, be it a divorce, debilitating disorganization, or the death of a loved one, they need support.  

My business allows me to not only be their friend during their crisis, but act as an agent of change. I can use my talents and knowledge to assist them in reaching their positive future. My work brings me in contact with other professionals like psychiatrists/psychologists, divorce/estate attorneys, financial planners, accountants and insurance agents to help our mutual client overcome a life challenge.
      

When people ask me what I do, I ask them if they know who Olivia Pope from Scandal is. Most people do, but for those who don’t, I tell them she is a fixer. I am a fixer. I have personally faced many life challenges, so it is incredibly rewarding to pull lessons learned from my past to help alleviate someone else’s suffering.”

* Excerpted from the Podcast, “Discover Your Talent, Do What You Love”

     Interview with Don Hutchinson and Katherine Denton, May 2017

 

Certifications

Certified Professional Daily Money Manager(R)

Certified Senior Advisor(R)

Certified  Adult First Aid/CPR/AED Red Cross 

Home Advisor Screened and Approved Pro

Notary Public

Memberships

Member of American Association of Daily Money Managers

Member of the Society of Certified Senior Advisors

Member of American Society on Aging

Member of the National Association of Productivity and Organizing Professional 

Member of NAPO’s Golden Circle

Member of the American Society of Notaries

Education

Certified Bookkeeper Training, Currently pursuing Certified Public Bookkeeper license

BA in Journalism and Mass Communications, University of Oklahoma

Barney Fletcher School of Real Estate, Licensed Real Estate Agent (inactive)

Paper Management / Daily Money Management

Paper, Paper Everywhere! Another common issue many seniors face and one I have expertise in is paper management. From setting up and maintaining custom filing systems for important estate/financial/tax documents to paying bills online I help make paper/money management easier. I have set up numerous clients on online bill pay and taught them how to use it. I am an expert at Quicken and creating and tracking budgets, medical bills and reimbursements. I also work with other professionals regarding legal, financial or insurance needs. My services include Notary services, auditing current service providers, end of the year tax preparation for an accountant, creating comprehensive care binders and estate records.

 

Right-Sizing and Move Management

I offer hands-on clutter counseling, sorting, purging, and removal. For those moving, I can organize and stage the home for a quick sale. After the sale, I can assist by helping to determine what will be appropriate for the new home environment. I have also helped with unpacking possessions and will purchase, deliver and set up necessities for a new household. I also offer safety assessments and solutions designed to improve mobility, as well as prevent falls, fires, and other security risks.

 

 HAVING PROBLEMS WITH YOUR ELECTRONIC DEVICES?

KATHERINE CAN HELP YOU WITH THAT!

Certified Senior Advisor and Certified Daily Money Manager Katherine Denton Macon GAFinancial Macon Georgia Professional Organizer My Friend Katherine Denton
My husband and mother-in-law 

DMM programs can be valuable for senior Americans who:

  • cannot keep track of bills and financial documents
  • often forget to pay bills
  • cannot write checks because of arthritis or other health problems
  • have trouble getting to the bank
  • can no longer manage money or finances, or
  • are susceptible to financial scams.

There are many upsides to helping an older person handle their finances. 

Help Maintain Independence

Studies show that DMM services can help seniors remain in their homes longer and avoid costly nursing home care. DMMs ensure that bills get paid on time, checks are deposited, and taxes get paid. This helps avoid eviction, foreclosure, utility shutoffs, and other debt trouble.

Seniors, Finances, Daily Money Management, My Friend, Katherine Macon Professional OrganizerRelieve Burden on Caregivers

In most cases, when elders need help managing money, adult children or relatives step in. Yet often adult children live far away or have busy lives that make daily, hands-on money management difficult or impossible. DMMs provide adult caregivers relief from some or all daily money management tasks. Ideally, the elder’s children or relatives should oversee the DMM’s performance.

Protect Against Scams

According to the National Center on Elder Abuse, DMMs can play a role in protecting the elderly from financial abuse or scams. DMMs can review bank and credit card statements, looking for signs of abuse or fraud — such as large, unexplained withdrawals of money, checks written to charities or other groups in unreasonably large  amounts, or any other suspicious activity.

Daily money management programs can help seniors handle finances. Daily money management (DMM) programs provide personal financial assistance to older Americans who can no longer handle certain aspects of money management. Whether an older person needs comprehensive help or just a monthly reminder to pay bills, these programs can mean the difference between living independently and residing in a nursing home. DMMs also offer relief to family members who are providing care to their older parents or relatives.

It is important to know what DMMs cannot do. They are not financial or legal professionals, so they cannot act in an advisory capacity or prepare tax returns. But a good DMM can provide referrals to professionals like accountants, investment advisors, and lawyers.

The best way to start your search is through referrals.

  • Family and friends. Often, the best way to get referrals is from trusted family members and friends who have had a good experience with a particular DMM program.
  • Industry professionals like accountants, investment advisors, lawyers, counselors.
  • American Association of Daily Money Managers (AADMM). This organization provides referrals to DMMs in your area, although it doesn’t vouch for the competence of these organizations. The AADMM also has a new DMM certification program. To get certified, DMMs must perform 1,500 hours of DMM services and pass a written test. (For more information, visit the AADMM’s website at www.aadmm.com.)
  • Local elder assistance agencies. Nonprofit and government agencies that assist elders may be able to provide referrals to reputable DMM programs. To find elder assistance agencies in your area, contact your local Area Agency on Aging (AAA). (You can find your local AAA by visiting the federal government’s Eldercare Locator at www.eldercare.gov.)

Once you have obtained several solid referrals for DMM programs, interview them all. Ask lots of questions about the services they provide, fees, training and supervision of managers, and insurance coverage. (For a list of questions to ask any DMM program, visit the AADMM’s website at www.aadmm.com and click “Questions to Ask.”)

Check for Insurance Coverage and Bonds

Find out what type of insurance coverage the program has and whether it is bonded. (Being bonded means that a bonding company has secured money that is available to you if you file a claim against the DMM.) This will give you an idea of what kind of protection you have if something goes wrong.

Get References

Ask for several references from each DMM program that you are considering. Contact the references and ask lots of questions.

Precautions When Using a DMM

Your vigilance should not end once you’ve screened and selected a DMM program. Avoid problems and identify fraud early on by doing the following:

  • Limit funds in checking accounts. If the DMM will be paying bills for your older relative, give the manager access to one checking account only, and then limit the funds in the account. That way, if the DMM empties the account, your loved one won’t lose their entire nest egg.
  • Have your elder relative sign all checks. Some eldercare experts advise that DMMs prepare checks for their elder clients, but that the client signs all checks, if physically possible.
  • Give banks the heads up. Ask your elder relative’s bank to keep an eye out for forgeries.
  • Review statements. A trusted adult should get copies of all bank statements and financial records and periodically review them. If the DMM will not provide you with full access to financial records, then terminate services and find another DMM.

For help managing the care of your older relative, you may find it helpful to consult the following Nolo resources: Long-Term Care by Joseph L. Matthews (Nolo), and Social Security, Medicare, and Government Pensions, by Joseph L. Matthews and Dorothy Matthews Berman (Nolo)